Fraud Prevention Specialist

Location Poznań
Offer description

Founded in 2013, Kinguin has fast become one of the largest alternative marketplaces to Steam, Origin and Battle.net, with more than 9 millions loyal customers globally. The platform offers digital products, from video games to computer software and services. Kinguin is also one of the first large-scale supporters of the esports industry as a sponsor of tournaments, events and organizations. 

Kinguin’s mission is to create an ecosystem built around the Player. To achieve this, Kinguin provides easy and secure access to games, innovative ways for Players to trade and conduct commerce, new ways for developers to reach Players directly. We do this all with the best customer support in the industry, and we have the awards to prove it.


We are currently looking for a Fraud Prevention Specialist in Poznań.

 

Once you join us, you'll find yourself among people passionate about gaming, technology and esports. You'll constantly learn, develop new skills and contribute to the growth of Kinguin and the gaming industry. You will gain invaluable experience and network with key partners in gaming and esports worldwide. 

Join the team and make a difference! Learn more at kinguin.net and kinguin.io.

 
Duties
  • Supporting customers of a global online gaming marketplace;

  • Merchant Accounts verification;

  • Offers verification - reviewing product offers to ensure the best stock is available for our customers;

  • Order verification - evaluating potentially fraudulent transactions on a daily basis;

  • Analysing data on a daily basis and sharing your findings with the team;

  • Working on improving internal tools and procedures.

Required skills
  • At least 2 years of Fraud Prevention and Risk Management experience in the ecommerce and Customer Service industry;

  • Very good command of the English language, other languages will be an additional asset;

  • Excellent communication skills;

  • Strong analytical thinking, deductive reasoning and technical skills;

  • Great work ethic and attention to detail;

  • Ability to work under the pressure of time;

  • Ability to handle sensitive information with professionalism and in accordance with the current laws and regulations;

  • Focus on teamwork and innovation.

We offer
  • A unique, professional and international workplace;

  • Fast-paced and constantly changing environment;

  • Numerous possibilities of professional development;

  • All the tools and equipment necessary to perform your duties;

  • Additional social packages: Multisport cards, Medicover membership, 50% discount code for games every two months, Seniority program.

 

 

If you find this opportunity exciting and see yourself in this role, please don't hesitate and send us your CV. All applications will be processed in confidentiality.

 
Last modified Friday, January 8, 2021